Arrangement meeting prep kit

The cheat sheet you bring to the meeting.

You walk in with this; the meeting goes differently. Below is everything explained, plus a one-page version you can print.

Enter your zip first so the cheat sheet is calibrated to your area.

The one question that changes everything

“Can I see your itemized General Price List before we begin?”

This is your right under the FTC Funeral Rule. Asking it tells the funeral director you know your rights. From that moment forward, the prices they quote you will be more honest.

What you’ll be shown vs. what’s required

  • Basic services fee$1,500–$2,500

    Non-declinable. Covers funeral director, permits, filings. Every funeral home charges this.

  • Embalming$700–$900

    Not legally required in any US state. About 15 states require embalming OR refrigeration after 24–48 hours — refrigeration is always a legal alternative. Decline unless you have a specific reason and the funeral home has confirmed in writing why it is needed.

  • Body preparation / cosmetology$200–$350

    Dressing, hair, makeup. Optional. Decline if no viewing.

  • Viewing / visitation$350–$500

    Use of the funeral home for visitation. A church or community space can substitute.

  • Funeral service facility$400–$600

    Chapel use. A church, park, or home is often free.

  • Graveside service$200–$400

    Funeral home staff present at the cemetery. Optional.

  • Hearse (local)$250–$400

    The funeral home's hearse is the default for transport to the cemetery, but you can ask about lower-cost transport options. Not required for cremation.

  • Family car / limousine$150–$300

    Pure upsell. Families can drive themselves.

  • Transfer of remains$200–$350

    Moving the body from the place of death to the funeral home.

  • Death certificates (each)$10–$25

    Most families need 5–10 copies to start. Order through the funeral home at the time of death — it's faster, and most homes pass through the state's base fee. Ask whether they're charging a markup. You can order more later directly from your state vital records office.

  • Casket — 18-gauge metal$900–$1,400

    You can buy from Costco, Amazon, or any third-party vendor for $900–$1,400. The funeral home MUST legally accept it (FTC Funeral Rule). Markup at funeral homes is 300–500%.

  • Casket — wood$1,200–$2,500

    Same third-party purchase right applies. Buying from outside the funeral home saves $3,000–$4,000 routinely.

  • Cremation container$100–$300

    Must be combustible — cardboard or unfinished plywood qualifies. The funeral home is legally required under the FTC Funeral Rule to make a low-cost alternative container available and to tell you it exists. If they don't show you one, that's a violation. You never need an expensive casket for cremation.

  • Urn (basic)$50–$200

    Remains are returned in a temporary container if no urn is selected. You can decide later — no rush.

  • Grave liner / burial vault$700–$1,200

    Required by the cemetery, NOT by law. Choose the cheapest option that meets the cemetery's standard.

  • Cemetery plot (urban)$2,000–$4,000

    Compare cemeteries independently. Funeral home referrals often involve referral fees baked into the price.

  • Grave opening & closing$600–$1,200

    Cemetery fee. Limited room to negotiate, but cemeteries vary.

  • Headstone / marker$800–$2,000

    Buy DIRECT from a monument company. Funeral home markup on stone is massive.

  • Obituary — newspaper$150–$300

    Online obituaries are free. Newspapers charge per word — keep it short or skip the print version.

  • Memorial programs$75–$150

    Print locally or at home. Canva templates are free.

  • Flowers (through funeral home)$300–$600

    Direct from a florist is 40–60% cheaper. Never order through the funeral home.

Five questions to ask any funeral home

  1. Can I see your itemized General Price List before we begin?

    This is your right under the FTC Funeral Rule. Asking it changes the entire meeting — it tells the director you know your rights, and the prices they quote will be more honest from that point on.

  2. What is your basic services fee, and what exactly does it cover?

    This is the only non-declinable charge. Fair range is $1,500–$2,500. Anything over $3,500 is a red flag.

  3. Will you accept a casket I purchase from another vendor at no extra fee?

    Federal law requires them to. If they hesitate or charge a 'handling fee', that's illegal — and tells you exactly what kind of home this is.

  4. Is embalming required for the type of service I want?

    Embalming is not legally required in any state. Some states require embalming OR refrigeration after a time window. If a home says state law requires embalming with no alternative, ask them to point to the specific statute — they cannot, because no such statute exists.

  5. What is the total all-in cost in writing, with every fee included?

    Verbal estimates are useless. A written, itemized total is the only number you can compare across funeral homes.

Scripts for declining upsells

Read these aloud. They’re polite, firm, and don’t require you to explain yourself.

  • Premium / 'protective' caskets

    We've decided on a simpler casket. We're not interested in the protective seal — we know it doesn't extend preservation in any meaningful way.

  • Embalming

    We're not having embalming. We understand it isn't legally required for the service we're planning.

  • Memorial package upgrades

    We're going to handle the programs, flowers, and obituary ourselves. Please leave those off the bill.

  • Concrete burial vaults / 'extra protection' grave liners

    We'd like the most basic grave liner that meets the cemetery's requirement. Please show us that option.

  • Family limousine

    We'll be driving ourselves to the cemetery. Please remove the limo.

  • Funeral home flower arrangements

    We'll be ordering flowers directly from a florist. Please don't add anything from your own arrangements.

What’s still negotiable after you sign

  • Casket substitution

    If the funeral hasn't happened, you can still bring in a third-party casket. The funeral home must accept it.

  • Add-ons (flowers, programs, obituary)

    These can always be removed and handled independently up until the day of the service.

  • Embalming

    If embalming hasn't been performed yet, you can decline it.

  • Cemetery choice

    Until burial is scheduled, you can switch cemeteries. Compare opening/closing fees independently.