Skip to content
Arrangement meeting prep kit

The cheat sheet you bring to the meeting.

You walk in with this; the meeting goes differently. Below is everything explained, plus a one-page version you can print.

Enter your zip first so the cheat sheet is calibrated to your area.

The one question that changes everything

“Can I see your itemized General Price List before we begin?”

This is your right under the FTC Funeral Rule. Asking it tells the funeral director you know your rights — and puts every number on the table in writing, where you can compare it.

What you’ll be shown vs. what’s required

  • Crematory fee / cremation process fee / cremation process$250–$400

    The crematory's own charge, often passed through. Wholesale is typically $250–$400.

  • Rental casket / casket rental / ceremonial casket$750–$1,100

    A ceremonial casket rented for a viewing before cremation — far cheaper than buying. Above about $1,500 you're nearing the cost of simply buying a basic casket.

  • Witness cremation / witness cremation fee / cremation witness$100–$250

    Add-on to be present when the cremation begins. A small fee — $100–$250 is typical.

  • Refrigeration / sheltering of remains / shelter of remains$35–$85

    Charged per day. Most homes give a free grace period (often 24–72 hours) before the clock starts, so a multi-day total is not an overcharge — check the daily rate.

  • Forwarding of remains / forwarding remains$1,300–$2,400

    The funeral home's service fee to prepare and forward remains to another home. Does NOT include the separate airline shipping cost, which can legitimately add thousands — a high total may be mostly freight.

  • Receiving of remains / receiving remains$1,000–$2,000

    The service fee to receive remains from another funeral home and handle the local arrangements.

  • Acknowledgement cards / thank-you cards / thank you cards$15–$25

    Thank-you / acknowledgement cards, usually sold by the box of about 25. Often far cheaper outside the funeral home.

  • Register book / guest book / memorial register$25–$50

    The guest / register book. A simple one is $25–$50; 'premium', 'personalized', or 'custom' versions are a common upsell.

  • Basic services fee$1,500–$2,500

    Non-declinable. Covers funeral director, permits, filings. Every funeral home charges this.

  • Embalming$700–$900

    No US state requires embalming for every death. Some states require embalming OR refrigeration if disposition doesn't happen within a set time (often 24–48 hours) — refrigeration is the legal alternative. Decline unless you have a specific reason and the funeral home has confirmed in writing why it is needed.

  • Body preparation / cosmetology$200–$350

    Dressing, hair, makeup. Optional. Decline if no viewing.

  • Viewing / visitation$350–$500

    Use of the funeral home for visitation. A church or community space can substitute.

  • Funeral service facility / use of facilities and staff / chapel$400–$550

    Use of facilities & staff for the ceremony (NFDA 2023 median $550). A church, park, or home is often free.

  • Graveside service$200–$400

    Funeral home staff present at the cemetery. Optional.

  • Hearse (local)$250–$400

    The funeral home's hearse is the default for transport to the cemetery, but you can ask about lower-cost transport options. Not required for cremation.

  • Family car / limousine$150–$300

    Pure upsell. Families can drive themselves.

  • Transfer of remains$200–$350

    Moving the body from the place of death to the funeral home.

  • Death certificates (each)$10–$25

    Most families need 5–10 copies to start. Order through the funeral home at the time of death — it's faster, and most homes pass through the state's base fee. Ask whether they're charging a markup. You can order more later directly from your state vital records office.

  • Casket — 18-gauge metal$900–$1,400

    You can buy from Costco, Amazon, or any third-party vendor for $900–$1,400. The funeral home MUST legally accept it (FTC Funeral Rule). Markup at funeral homes is 300–500%.

  • Casket — wood$1,200–$2,500

    Same third-party purchase right applies. A wood casket from an outside vendor runs $1,200–$2,500; funeral-home showroom prices for comparable models routinely run several times that.

  • Cremation container$100–$300

    Must be combustible — cardboard or unfinished plywood qualifies. For direct cremation, the FTC Funeral Rule requires the funeral home to make a low-cost alternative container available; refusing to offer one is a violation. You never need an expensive casket for cremation.

  • Urn (basic)$50–$200

    Remains are returned in a temporary container if no urn is selected. You can decide later — no rush.

  • Grave liner / burial vault$700–$1,200

    Required by the cemetery, NOT by law. Choose the cheapest option that meets the cemetery's standard.

  • Cemetery plot (urban)$2,000–$4,000

    Compare cemeteries independently rather than relying on a single referral — plot prices vary widely within one metro.

  • Grave opening & closing$600–$1,200

    Cemetery fee. Limited room to negotiate, but cemeteries vary.

  • Headstone / marker$800–$2,000

    Buy DIRECT from a monument company. Funeral home markup on stone is massive.

  • Obituary — newspaper$150–$300

    Online obituaries are free. Newspapers charge per word — keep it short or skip the print version.

  • Memorial programs$75–$150

    Print locally or at home. Canva templates are free.

  • Flowers (through funeral home)$300–$600

    Direct from a florist is 40–60% cheaper. Never order through the funeral home.

  • Direct cremation / immediate cremation$700–$1,800

    The bundled cremation package line on a GPL. Budget and online providers run $700–$1,400; traditional homes charge more. Worth comparing the whole arrangement total too.

Five questions to ask any funeral home

  1. Can I see your itemized General Price List before we begin?

    This is your right under the FTC Funeral Rule. Asking it tells the director you know your rights — and puts every number in writing, where you can compare it.

  2. What is your basic services fee, and what exactly does it cover?

    This is the only non-declinable charge. Fair range is $1,500–$2,500. Anything over $3,500 is a red flag.

  3. Will you accept a casket I purchase from another vendor at no extra fee?

    Federal law requires them to. If they hesitate or charge a 'handling fee', that's illegal — and tells you exactly what kind of home this is.

  4. Is embalming required for the type of service I want?

    No state requires embalming for every death. Some states require embalming OR refrigeration after a time window — refrigeration is the legal alternative. If a home says state law requires embalming with no alternative, ask them to point to the specific statute.

  5. What is the total all-in cost in writing, with every fee included?

    Verbal estimates are useless. A written, itemized total is the only number you can compare across funeral homes.

Scripts for declining upsells

Read these aloud. They’re polite, firm, and don’t require you to explain yourself.

  • Premium / 'protective' caskets

    “We've decided on a simpler casket. We're not interested in the protective seal — the FTC itself warns that no casket preserves a body indefinitely.”

  • Embalming

    “We're not having embalming. We understand it isn't legally required for the service we're planning.”

  • Memorial package upgrades

    “We're going to handle the programs, flowers, and obituary ourselves. Please leave those off the bill.”

  • Concrete burial vaults / 'extra protection' grave liners

    “We'd like the most basic grave liner that meets the cemetery's requirement. Please show us that option.”

  • Family limousine

    “We'll be driving ourselves to the cemetery. Please remove the limo.”

  • Funeral home flower arrangements

    “We'll be ordering flowers directly from a florist. Please don't add anything from your own arrangements.”

What’s still negotiable after you sign

  • Casket substitution

    If the funeral hasn't happened, you can still bring in a third-party casket. The funeral home must accept it.

  • Add-ons (flowers, programs, obituary)

    These can always be removed and handled independently up until the day of the service.

  • Embalming

    If embalming hasn't been performed yet, you can decline it.

  • Cemetery choice

    Until burial is scheduled, you can switch cemeteries. Compare opening/closing fees independently.